1 Commercial / Administrative Management

    1.1 Contractual commitments (orders)

    Importance

    Satisfaction

    1.2 Punctuality of Delivery

    Importance

    Satisfaction

    1.3 Completeness of deliveries

    Importance

    Satisfaction

    1.4 Billing

    Importance

    Satisfaction

    1.5 Comments and Suggestions

    2 Technical Support

    2.1 Punctuality of services

    Importance

    Satisfaction

    2.2 Quality of Services

    Importance

    Satisfaction

    2.3 Consulting

    Importance

    Satisfaction

    2.4 Training

    Importance

    Satisfaction

    2.5 Technical assistance

    Importance

    Satisfaction

    2.6 Comments and Suggestions

    3 Report - Managing Requests, Suggestions, Complaints

    3.1 Ease of contact

    Importance

    Satisfaction

    3.2 Response speed

    Importance

    Satisfaction

    3.3 Solution

    Importance

    Satisfaction

    Behavior

    3.4 Courtesy

    Importance

    Satisfaction

    3.5 Professionalism

    Importance

    Satisfaction

    3.6 Comments and Suggestions

    4 Overall Satisfaction of Rotomail Italia S.p.A.

    5 Do you intend to contact Rotomail Italia S.p.A in the future?

    SINONON LO SO

    6 Would you recommend Rotomail Italia S.p.A. to other customers?

    SINONON LO SO

    Personal data

    Company name

    Function

    Name

    Surname

    Email