1 Commercial / Administrative Management

1.1 Contractual commitments (orders)

Importance

Satisfaction

1.2 Punctuality of Delivery

Importance

Satisfaction

1.3 Completeness of deliveries

Importance

Satisfaction

1.4 Billing

Importance

Satisfaction

2 Technical Support

2.1 Punctuality of services

Importance

Satisfaction

2.2 Quality of Services

Importance

Satisfaction

2.3 Consulting

Importance

Satisfaction

2.4 Training

Importance

Satisfaction

2.5 Technical assistance

Importance

Satisfaction

3 Report - Managing Requests, Suggestions, Complaints

3.1 Ease of contact

Importance

Satisfaction

3.2 Response speed

Importance

Satisfaction

3.3 Solution

Importance

Satisfaction

Behavior

3.4 Courtesy

Importance

Satisfaction

3.5 Professionalism

Importance

Satisfaction

4 Comments and Suggestions

4.1 Compared to what already provided

4.2 Depending on how it would be done

5 Overall Satisfaction of Rotomail Italia S.p.A.

6 Do you intend to contact Rotomail Italia S.p.A in the future?

SINONON LO SO

7 Would you recommend Rotomail Italia S.p.A. to other customers?

SINONON LO SO

Personal data

Company name

Function

Name

Surname

Email

Italiano