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1 Commercial / Administrative Management
1.1 Contractual commitments (orders)
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1.2 Punctuality of Delivery
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1.3 Completeness of deliveries
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1.4 Billing
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1.5 Comments and Suggestions
2 Technical Support
2.1 Punctuality of services
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2.2 Quality of Services
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2.3 Consulting
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2.4 Training
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2.5 Technical assistance
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2.6 Comments and Suggestions
3 Report - Managing Requests, Suggestions, Complaints
3.1 Ease of contact
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3.2 Response speed
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3.3 Solution
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Behavior
3.4 Courtesy
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3.5 Professionalism
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3.6 Comments and Suggestions
4 Overall Satisfaction of Rotomail Italia S.p.A.
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5 Do you intend to contact Rotomail Italia S.p.A in the future?
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6 Would you recommend Rotomail Italia S.p.A. to other customers?
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NO
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